Our Services

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Boksburg, Jhb

IT SERVICES

Service Level Agreements & Retainers

Fix your monthly IT spend with a maintenance contract without the HR hassles of a full-time IT staff member. With the
knowledge of our consultants, the skilled labor of our technicians, and the excellent pricing on the back of the bulk purchasing
by our retail division, Insane-IT can put together competitive and efficient service level agreements.

Options available:

  • Bulk Hours at a discounted rate
  • Per device per month billing
  • Retainer for immediate assistance when needed

IT Support

There are various tiers of support offered to all our clients:
Onsite Support
We have technicians available that can visit your premises and both diagnose and repair whatever IT issues you are experiencing. Our rates are very competitive and are charged hourly, with a call out fee for certain areas. We can repair hardware and software issues, including Pastel support, and network restoration/upgrades.
Remote Support
Many Problems can be mended remotely, thereby reducing monthly IT expenses and down-time
Telephonic Support
Telephonic problems are assessed and if the issue can be resolved within a reasonable period, support is given
verbally – usually as part of an existing SLA agreement.
Workshops
Another cost saving option for hardware repairs, such as laptops and printers are to eliminate call out charges by
bringing your equipment in for repair. Our workshop offers free assessment quotes for repairs and hourly repair
charges are very reasonable.

Backup Solutions

We offer both server and network back-up solutions that ensure that critical data is kept in a safe place, usually outside of the IT location, so as the better enable data recovery procedures. Should you require offsite backups, we have the facility to cater your needs.

Linux Solutions: Firewalls & Antivirus

These measures fulfil 2 purposes, namely keeping viruses, hackers, etc. of our LAN and restricting employees within your LAN, by filtering internet content, limiting their access to various websites such as Facebook, YouTube, pornographic sites, or using
up internet cap by downloading movies, music, etc. Firewalls also have the added advantage of reporting on activities on all machines with the LAN ensuring the successful implementation of security policies.

IT Audits

An information technology audit (or information systems audit) provides a detailed evaluation and analysis of the general computer control environment within any organisation. It aims to pinpoint weaknesses in the LAN environment so that businesses do not face the nightmare of losing critical data either through negligence, theft or disaster.

CCTV Installation & Servicing

We offer a wide range of CCTV equipment from wireless cameras, dome cameras, PIR cameras and IP cameras to 4 and 8 channel DVR systems and DVR cards. We offer installations of complete CCTV systems, as well as upgrades and repairs of existing systems. We enable you to record, view and play-back CCTV footage, simply using either the 4 or 8 channel DVR system, your desktop PC and a PC-DVR card. Additionally, we offer the functionality of being able to remotely view your business or home over the internet from just about anywhere.
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Server & Hardware - Sales, Installation & Support 

  • Computers and laptops
  • Printers, scanners, and multi-use office equipment
  • Consumables such as cartridges, toner, CDs, DVDs, etc.
  • Peripherals such as keyboards, mice, microphones, webcams, cameras, CD-ROM or Optical drives, DVD writers, etc.
  • Other items such as hard drives, motherboards, CPUs, graphics cards, memory, etc.
  • Networking products, including cable
  • Operating software such as Windows, etc
  • Programmes such as Office, etc.
  • Anti-virus such as Bitdefender, ESET
  • Educational disks and games
  • Accounting programs such as Pastel and QuickBooks etc.
  • Power protection products and solutions
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Telecommunications

We offer a wide range of products to cater for your needs, these services include the following:

  • Wireless Broadband via microwave links
  • Fixed Fibre to home
  • Fixed Fibre to Business
  • Fixed 4g and 5g LTE
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Off-Grid Power Solutions

Do you want to keep your Server room up during load Shedding? Our Off-grid solutions will help you achieve those goals.

These services include the following:

  • Solar and Green energy
  • UPS and Inverter for uninterruptable power
  • Additional Battery and Charging units
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Cloud and Co-Location Server Hosting

Do you want to be able to work anywhere and have access to your server environment? Without the stress of uptime and
maintenance?

Our cloud platform will conform to those needs:

Hosted Exchange

Our mail solutions will give you up to 120GB per mailbox retention, sync up your laptop, desktop and mobile device, and
never lose track on what was done

Microsoft Office 365

We provide our clients with Microsoft Office 365, the ultimate productivity suite that empowers individuals and teams to achieve more in the work place. Contact us for more information.

Hosted PABX

Put your phone system into the cloud. With an automated answering system, you can route calls to people’s extensions,
even if they have left the office for the day.

Hosted Active Directory and File Server

Keep track of what your users are doing, while making sure your company’s intellectual Property doesn’t leave the
premises without a track.

Terminal Services

By using this facility, you can implement a virtual desktop to access the above solution, from anywhere in the world, on
condition you have access.

Safe, secure and easy.

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Let's optimise you infrastructure and streamline your processes

Stay ahead of the competition

SETUP A FREE CONSULTATION
Take your business to the next level with Insane-IT. Contact us today to schedule a consultation.
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